Teller - Boston, MA

DEPARTMENT: Retail Banking


Performs a wide variety of teller and general clerical duties to provide services to Bank customers by conforming to established policies and operating procedures.  May coach new tellers; usually has 9 to12 months previous teller experience.


  1. Provides responsibility for security and proper handling of cash box.
  2. Processes customer transactions, including but not limited to:
    1. Deposits, withdrawals, check cashing.
    2. Issuing of treasurerís checks, money orders, travelerís checks, certified checks.
    3. Loan Payments, credit card advances.
    4. Verify signatures, dates, etc. on checks to be cashed, obtaining appropriated approval if required.
    5. Sorting and rolling coin.
    6. Redeem U.S. Savings bonds and assists customers with completing applications to purchase bonds.
    7. Balances cash drawer daily.
    8. Answers telephone, provides information or refers call to appropriate person.
  3. May service night deposit transactions, assist in proving the ATM, open accounts and close accounts, performs routine clerical and background duties as assigned or requested.
  4. Knows and follows Bank policies, procedures and guidelines in reference to security and dual control.
  5. Keeps informed and up to date on all Bank products and services by attending meetings, seminars and on the job training.
  6. Sells and cross sells bank products, participates in branch promotions and contributes in attaining branch goals.
  7. Maintains an ongoing responsibility for suggesting ways to improve productivity and job efficiency.


  • Minimum of six month to one year of previous teller or cash handling experience.
  • Excellent communication, organizational and computer skills.

Commerce Bank is an Equal Opportunity Employer.