Your identity is one of your most valuable assets. Identity Theft occurs when someone uses your name, address, social security number, credit card or financial account numbers, and/or passwords of other personal information without your knowledge to commit fraud.
Tips to Protect Yourself from Identity Theft
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Who should I notify if I think I am a victim of Identity Theft?
- Contact the three national credit bureaus (Experian, Equifax, and Transunion) and ask them to attach a “fraud alert” to your credit file. Each has a website and a toll-free number, listed below.
- Contact all your creditors (by phone and in writing) to inform them of the problem.
- Contact the local police. They may be able to act under state consumer protection laws.
- If mail fraud is suspected, notify your local postmaster.
- Alert Commerce Bank immediately at (800) 698-2265 so we can then watch for any unusual activity or suggest other means of protecting your account.
- Request to change any Personal Identification Numbers (“PINs”) or passwords used for account access.
- You may also contact the Massachusetts Attorney General Consumer Hotline, the Federal Trade Commission, and/or the Office of Consumer Affairs. The contact information for each is listed below.
Important Contact Information
The Credit Reporting Bureaus/Fraud Departments
P.O. Box 15069
Atlanta, GA 30348
Experian (formerly TRW)
P.O. Box 9532
Allen, TX 75013
P.O. Box 679
Fullerton, CA 92634
Massachusetts Attorney General Consumer Hotline
Visit www.ago.state.ma.us or call (617) 727-8400
Federal Trade Commission Hotline
Visit www.ftc.gov or call (877) IDTheft
Office of Consumer Affairs Hotline
Visit www.state.ma.us/dob or call (617) 727-7780 or (888) 283-3757