Privacy Policy

FACTS WHAT DOES COMMERCE BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit history
  • employment information and overdraft history
  • wire transfer instructions and payment history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Commerce Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does Commerce Bank share?

Can you limit this sharing?

For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes -
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes -
information about your transactions and experiences

Yes

No

For our affiliates' everyday business purposes -
information about your creditworthiness

Yes

Yes

For nonaffiliates to market to you

No

We don't share

 

To limit our sharing
  • Call 800.698.BANK - our menu will prompt you through your choice(s)
  • Visit us online at www.bankatcommerce.com and complete a Contact Us form.

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 508.797.6800 or Contact Us.

 

What We Do
How does Commerce Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Commerce Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Use a debit card
  • Give us your contact information
  • Make deposits or withdrawals from your account
  • Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices apply to everyone on your account.

 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include: 1-800-East-West Mortgage Company, Commerce Investment Corp.,Commerce Investment Corp. II, Metro Commerce Real Estate, Inc., Commerce Bancshares Corp.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Commerce Bank does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners may include: credit card, mortgage, insurance companies, and investment advisors.

 

To opt out of information sharing, please submit this form.